Amalie Arena Suite Frequently Asked Questions
Morgan Team: We are proud suite partners with the Tampa Bay Lightning and Amalie Arena
Click Here if you having trouble accessing your tickets
Click Here to read our policy regarding ticket distribution
Click here to read our standards of conduct in the suite
Click Here to request tickets to an event
If you are having trouble accessing suite tickets that have been e-mailed to you:
1) If you have been told that your tickets have been distributed to you, you should receive an e-mail from our Bolts Nation Ticket Account, this is a Ticketmaster site.
Note: This e-mail will often be found in the “other” section of your Outlook webmail, or potentially found in your junk folder. It would be from “Bolts Nation” and from the e-mail address “[email protected].”
2) You can either follow the links in your e-mail to claim your tickets or you can try to login directly to Bolts Nation Account by clicking this link.
3) Reminder that unless you requested otherwise, these tickets were most likely distributed to your work e-mail. You may need to see if you had previously “logged in” to the Bolts Nation website using a Ticketmaster account associated to a personal email. Please make sure you are logged in utilizing your Ticketmaster account associated with your work e-mail.
4) Once you are on the Bolts Nation site you will need to login with your Ticketmaster account (that’s associated with your work e-mail address) or you will need to create a Ticketmaster login utilizing your work e-mail.
5) Once logged in you should be able to find your tickets under “my events” or “my tickets.”
6) Lastly, if you are logged in and still do not see tickets to your event, let us make sure that we distributed to the correct e-mail (spelled correctly). That is typically the only other possible issue at this point!
Feel free to e-mail [email protected] if you are continuing to have issues.
Amalie Ticket Policy
For Concerts and Events
Members of the Morgan Management Team may request up to 8 tickets annually (in total for the year), up to 3 times per year to Amalie concerts and events. They may also enter the general employee lottery at any time for tickets to any event or concert promoted in lottery.
Morgan “management team” would be defined as: Executive Team members, all Harborview employees, any MAG Support Team Member, Any Controller or Office Manager, any General Manager or any dealership department head (service manager, F&I Director etc.).
For Hockey Games
For hockey games not previously distributed for specific store “hockey nights,” Morgan Management team members may request up to 8 tickets (total for the season) up to 2 times per year. Morgan management team members may also enter the general employee lottery at any time for tickets to any game promoted in lottery.
Morgan “management team” would be defined as: Executive Team members, all Harborview employees, all MAG Support Team Member, Any Controller or Office Manager, any General Manager or any dealership department head (service manager, F&I Director etc.).
If Tickets are Unused, Transferred to someone else without communication or Sold
If tickets are claimed and not utilized your ticket privileges could be revoked.
If tickets claimed are transferred or ultimately sent to someone other than the original recipient than your ticket privileges could be revoked. If you cannot attend an event in which you have claimed tickets to please e-mail [email protected] immediately.
If it is found that you sold tickets to an event in the Morgan suite you could face a lifetime ban from Amalie suite events
All Morgan Auto Group Employees will be able to enter a general lottery for any tickets not claimed by the before written process.
If you have a special work or family milestone that you would like to celebrate at an event you can request tickets.
You agree that you will be respectful of the other attendees to ensure all can enjoy the event event. You agree to conduct yourself in a professional, polite and kind manner.
Any incidents of poor behavior should be reported to [email protected].
You agree that you will be dressed appropriately and recognize that you are attending the event as a representative of the Morgan Auto Group.
Please understand that all tickets are non seat-specific (Amalie specific)! So even though your ticket shows a seat number and row know that NO ONE is entitled to a specific seat in the suite in advance. Our rule is first come, first serve regarding seating arrangements.